email      telephone 01 210 57 51 593-5


The online store promotes and distributes the products through the Internet of the company Ath. & Io. Loukopoulos Ltd. - Noveltex Hellas, based at Paparrigopoulou 15, Peristeri, T.K. 12132, Attica, in Greece (Tax Identification Number: 095564189 / Tax Office of Peristeri).

We advise you to be informed about the terms and conditions that apply specifically for the use of the online store Terms and conditions Terms of use Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your explicit and unconditional consent and your consent to them.

Terms of agreement

Noveltex Hellas reserves the right to unilaterally modify or renew these terms and conditions of transactions made through the online store according to its needs. Noveltex Hellas has the obligation to inform the users for any modifications and changes, through this website.

Information provided & Products

Noveltex Hellas is committed to the quality, completeness and validity of the information available on its website, without prejudice to any technical or typographical errors that cannot be predicted or have occurred unexpectedly. Product photos may not accurately depict the product described.

Limitation of Liability

Noveltex Hellas is not liable to its customers for damages resulting from the execution or not of their order. It does not guarantee the delivery time of the goods in case of force majeure.

The online store can not guarantee the availability of products, but guarantees the timely notification of end consumers about their non-availability.
Noveltex Hellas strives to offer high quality services but nevertheless is not responsible for any errors in prices and products and can not guarantee that there will be no downtime of the website.

Noveltex Hellas shall not be liable for any claims of a legal or civil and / or criminal nature nor for any damages from visitors of the website or third parties for reasons related to the operation and / or use of the website and / or inability to provide services and / or information made available by it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it.

User Responsibility

The users of the website accept in advance that they will not use this and the online store for notification, publication, sending via e-mail or dissemination in other ways of any description that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, violates the privacy of others, shows existence or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not allowed to be transmitted, (such as inside company information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by any confidentiality agreement), infringes any invention, trademark or trade mark and / or secret, copyright or other proprietary rights, contains malicious software viruses or other codes, files, or programs that cause damage, destroying or causing malfunction of any computer software or hardware, intentionally or unlawfully in violation of applicable Greek and European Community law and its provisions, may harass third parties in any way and any content used to collect or store users' personal data.

Intellectual property rights

This website is the official website and the online store of Ath. & Io. Loukopoulos Ltd. - Noveltex Hellas. All content, including images, graphics, photographs, drawings, texts, services and products is the intellectual property of Ath. & Io. Loukopoulos Ltd. - Noveltex Hellas and is protected by the relevant provisions of Greek and European legislation as well as by international conventions. Any copying, recording, reproduction, distribution, transfer, processing of the content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of Ath. & Ioannis Loukopoulos Ltd. - Noveltex Hellas, beneficiary of the above rights. The company logos as well as the Noveltex Hellas logos are exclusive marks and distinctive features.

Withdrawal - Return - Product Replacement

The Noveltex Hellas customer has the right to return the product he bought and request its replacement in the following cases:

a. In any case of sale of wrong product or product of poor or defective quality with proven fault of Noveltex Hellas.
b. In cases where there was a problem - a defect in the product.

In the above cases the customer after receiving the product, must return it within (20) twenty calendar days from the day of receipt. In any case, the products must be returned in the condition received by the customer, complete, without damage and in their packaging, accompanied by all documents and original purchase documents. If the return does not take place within the above period or does not meet any of the requirements, Noveltex Hellas may not accept any return and replacement.

Order cancellation

To cancel your order after its completion, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. (This e-mail address is being protected from spambots.) Explaining the reason you wish to cancel your order or contact us at +30 210 5751593 .